Serge has handled diverse projects in Europe, Africa and the Middle East: from helping big processors with digital transformation to building infrastructure from scratch for a start-up PSP.Prior to OpenWay, he worked for MasterCard Europe, Belgian Post Group, Kredietbank (now KBC) and other payment industry players. As a consultant at BMC, he also contributed to the projects of Nokia Finland and ForeningsSparBanken Sweden.
Kieran Hines, Head of Industries at Ovum
Kieran specializes in retail banking, primarily digital channels, and regularly produces research and advises customers on the issues driving change in this sector. He also examines the payments area, with a special emphasis on digital commerce and merchant payment strategy. He leads research into payments technology, strategy and infrastructure.