Sophocles Ioannou

Regional Manager, Mediterranean & Levant


My career in the payments industry started in 2003 with the Account Manager position in TSYS. Throughout the years, I evolved as Sales and Business Manager working with Tier 1 financial institutions and payment processors in Europe, such as ING, EFG Eurobank, and AlB subsidiaries. My main role centered in ensuring client commitment, alignment on client expectations as well as securing new revenue streams within TSYS. After 7 years I decided to join the dynamic team of OpenWay in Europe.

What you see as key trends in your business?

I see that payment ecosystem may be transforming  into a ‘mobile’ array of products but these cannot work in isolation or in ignorance of traditional payment vehicles. The day-to-day consumer will still need to feel that he / she can still be the master of the game and be in total control of his or hers options. Mobile payments maybe the next ‘in-thing’ but their role in boosting revenue streams or providing new payment options for consumers will only be leveraged if they are sufficiently bundled in an overall payments cycle.

Due to my corporate banking background, I witnessed the rise and collapse of exotic financial products and derivatives that inevitably led to the transformation of the developed banking sector per se. Banks and financial entities having availed (and lost) from aggressive and complex financial strategies are now turning into what one can refer to as traditional retail banking, re-placing their trust into the day-to-day consumer. Mobile and cloud technology will definitely transform the landscape I believe that security for the sake of new trends cannot be compromised. There are opportunities especially in developing markets however, financial entities as well as solution providers cannot ignore the essence of the term secure payment. Otherwise, mobile future will look short-lived with a heavy price to pay for all.

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