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Watch New Video: Innovation Through Collaboration at OpenWay Club Venice 2018

OpenWay Club is a perfect platform for exchanging ideas about how to grow and profit in financial services. We started 5 years ago as a small community of OpenWay team and WAY4 users, yet have grown into a international network of industry experts. Club members meet to discuss new business models and digital payment strategies. 

In 2018, the leading banks and processors from all over the world networked with each other during the interactive design thinking workshops and discussed how to leverage the latest WAY4 solutions for business growth. The innovation sessions were facilitated by our special guest, Eugene Shteyn, an expert in scalable innovations from Stanford University.  

How To Join The OpenWay Club?

If you have ideas and insights into how to significantly improve the customer experience or generate new revenue streams in payments, please contact us. Participation in the OpenWay Club is generally by invitation-only or on a member-nominate-member basis, however we are open to welcoming new faces. 

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“Merchants Can Do Their Business without Banks” - Interview with Sophocles Ioannou on Payment Trends in Europe

Watch the interview with Sophocles Ioannou – Regional Manager, Mediterranean and Levant, OpenWay.

He comments on the latest trends in the European payment space:

“Fintechs can easily do the job that traditional bankers were doing in the past. In such circumstances, a relationship with a vendor should go beyond ordinary and become a partnership."

Find more videos from our payment experts on our YouTube channel.

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OpenWay Club 2018: Interview with Chiedu Okeke - CEO, OROBO

Get the insights on the latest technology and business trends from leading experts in the payment space!

Chiedu Okeke, CEO at OROBO, a money transfer fintech in Nigeria, speaks on what's up in payments in Africa and why OROBO has chosen OpenWay as a partner to empower their money transfer business.

Together with OpenWay, OROBO is aiming to support the financial inclusion in West Africa by building a platform for cross-border remittances and bill payments into Nigeria, Ghana, Kenya, Sierra-Leone.

This is the first piece from series of interviews with our clients that we shot during OpenWay Club 2018. Stay with us to watch the next one!

Sophocles Ioannou Speaks on Payment Transformation in Italy


OpenWay has chosen Il Salone Dei Pagamenti - Payvolution 2017 to present itself to the Italian market. Sophocles Ioannou, Regional Manager - Mediterranean & Levant OpenWay explains the strategies and the offer designed to establish itself in a rapidly changing sector.

Interview by Maddalena Libertini and Flavio Padovan, Bancaforte

First Bank's Chat Bot is Launched on WAY4 Messenger Banking

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B1NK, a digital only bank for new generation in Kazakhstan, is now chatting with customers via Telegram.

This is the first bank bot in the region where customers can send money to friends, manage their cards and keep up-to-date on B1NK promotional offers – all via a popular messenger service.

Friendly chat bot B1NK (@b1nkbot) speaks three languages – Kazakh, English, and Russian. It answers user’s questions about ATM and branch locations, currency exchange rates, and even how bots spend their free time. Users can also request a call-back via the @b1nkbot. 

For customers, messenger banking means they have an always-on digital finance assistant. After they sign in, @b1nkbot can show them their transaction history and card balances, help them to block cards, set card transaction limits, and even to make mobile money transfers to friends. To send money, the user simply chooses the contact and specifies the transfer amount — no other information is required. The recipient receives a message confirming the transfer and is asked to choose a convenient way to receive the money (for example, transfer to a card or to a mobile phone account). 

‘Today only a couple of tier-2 banks in Kazakhstan offer mobile banking services. There’s definite potential for growth in this area, because people in Kazakhstan are tech-savvy and ready to embrace technological innovations. B1NK’s aim is to simplify banking, and to make finance management more convenient’, - Gani Uzbekov, CEO, Capital Bank Capital Bank Kazakhstan (B1NK) says.

The service is based on WAY4 Messenger Banking, an innovative white-label solution which facilitates customer service via messenger applications. The solution is developed by OpenWay, a recognised leader in software for bankcard issuing and acquiring, payment switching, digital banking and omni-channel. The solution supports customer service via all popular messengers, including Facebook messenger, Viber, WeChat, Telegram and Line. It can be integrated with any card processing system. 

‘We are happy for our creative partners at B1NK. The bank’s team is always open to discuss new ideas and is not afraid to experiment. The launch of @b1nkbot is a first for both our companies. B1NK is OpenWay’s first client to use the WAY4 platform for a completely digital bank, which focuses on serving customers via online channels only i.e. mobile banking and social networks’, - Dmitry Dovgal, depute business development director, OpenWay, notes. 

Messengers are friendly environments. Banks are beginning to realise the potential of interacting with customers in a new way, in the customer's language, using a familiar chat format. Banks are always available to their customers, irrespective of their location and device. Messenger banking is an automated alternative to more expensive SMS channels and supplements the service from call centres. Additional features, such as p2p money transfer and interactive photo, video and audio content, can also be used to attract new customers. According to statistics, messengers are an extremely popular communication channel for those aged 16-44.

Looking for Mobile Customers' Engagement and Monetization?

The WAY4 Mobile Wallet white label software solution helps banks and payment processors to engage their cardholders and merchants with their-branded digital wallets.

You can launch your own digital wallets for online customer enrollment, payments and P2P transfers, e-commerce and NFC payments, marketing, security, and other value-added services. Enjoy the movie and ask us for more details!