Business Relationship Manager
“A lot could be achieved by establishing and keeping good relationship with your customers, colleagues and partners. I enjoy a lot what I am doing, even when we all are challenged by payment industry world, where everything is changing so fast”.
Audronė Narkauskienė joined OpenWay 3 years ago as Business Relationship Manager and has been appointed as a Managing Director of OpenWay Nordics company in Vilnius. Audronė is a graduate of Vilnius University and holds a degree in Trade Economics. She also obtained a Master degree in Management and Business Administration at International Business School at Vilnius University.
Before joining OpenWay more than 20 years she has been working in the banking sector: SEB Bank in Lithuania, including the last 4 years working as a Strategy Developer in SEB Kort (Nordic market leader in Co-branded and Corporate cards) in Sweden and her activities were related to Card Issuing and Acquiring business expansion the Nordics, Baltics and Poland.
What skills do you feel are must-have for a decision-maker today and in the future in the banking industry?
We have to make lots of decisions every day: some of them we make quite easy, others require much more efforts compared to easy ones. But in both cases Decision maker should exactly know that he or she:
- Has to take the decision (courage)
- Is ready to take the RIGHT decision (power)
- Believe in that on what he is going to decide and do next (responsibility).
Recently I found quote by David Starr Jordan, American Educator (1851 – 1931): "Wisdom is knowing what to do next, skill is knowing how to do it, and virtue is doing it".
And, I think, it was valid 100 years ago, still valid today and will be valid in the future.
How do you envision the role of banking and processing companies in 5 years?
The need for new financial services will require up to date technological development to provide solutions to satisfy growing these needs globally. It is opportunity and big challenge both for banks and processing companies in this complex environment including recent high growth of new players as well regulatory requirements.
Hard to foresee what future may hold but I am sure – banking and processing companies are on board.